Orthomen Reviews

Orthomen.com accepts several payment methods for orders placed on their website or by phone. These include Visa, MasterCard, American Express, JCB, Discover, and PayPal. Please note that checks or cash are not accepted. For special discounts and promotions, a coupon code can be entered into the shopping cart or during checkout prior to payment. The discounts will be shown immediately from the shopping cart and throughout the website, and special discounts such as shipping promotions will be calculated during checkout prior to payment.

Orthomen.com offers a wide range of orthopedic products. The popular categories include Knee Brace, Elbow Brace, Ankle Brace, Back Brace, Hip Brace, and Neck Brace. Some of the featured products are the OA Knee Brace Booster, Hinged Post-op Knee Brace, Functional ACL Knee Brace, OA Unloader Knee Brace - Medial, and OA Unloader Knee Brace - Lateral. They also offer a variety of products that are FSA or HSA Eligible such as the Accord Ankle Brace, AFO Brace, Air Cam Walker Boot, Air Gel Ankle Stirrup Brace, and Cervical Collar Neck Brace. The website also provides exclusive online services and products which may have limited quantities and are subject to return or exchange according to their Return Policy.

Orthomen.com offers a variety of orthopedic products. The OA Knee Brace Booster is priced at $269.97 USD, discounted from $499.99 USD. The OA Unloader Knee Brace is available for $119.79 USD, down from $199.99 USD. The Post OP Elbow Brace can be purchased for $63.79 USD, reduced from $89.99 USD. The TLSO Thoracic Full Back Brace is listed at $199.68 USD, a significant reduction from its original price of $468.99 USD. The AFO Brace is priced at $34.79 USD, down from $48.99 USD. Lastly, the Cervical Collar Neck Brace is available for $59.79 USD, discounted from $99.79 USD. On Amazon, the Orthomen OA Unloader Knee Brace is priced at $122.69 USD. Prices may vary and it's always a good idea to check the website for the most current pricing information.

Orthomen's Return Policy includes the following key points:

• Purchases must have been made directly with Orthomen.
• All returns must be made inside the product's warranty window.
• An issue must be confirmed with an Orthomen product expert using photos or videos for a refund request to be considered.
• Shipping charges are non-refundable.
• Customers may be required to pay the cost of the return label and a restocking fee.
• All purchases have a 30-day return window.
• The customer is responsible for the return label. Orthomen can issue a label but the cost will be taken out of the reimbursement.
• An item must first be returned and received before an exchange or refund is processed.
• If a return is not received by the carrier within 30 days after the request has been approved, the return will be considered delinquent and a refund will not be processed.
• A return must be authorized by the support team in order to be eligible for a return.
• Customers must report any issues with any product within the first 30 days of purchase.
• Items not returned in their original packaging and condition will not be eligible for a refund.
• Any products that may come into contact with bodily fluids are not able to be returned nor refunded when opened due to health risks.

Orthomen's Shipping Policy includes the following key points:

• Orders will be shipped within 1-2 days for in-stock merchandise purchased before noon pacific time Monday to Friday.
• Orders made on Saturday or Sunday will be shipped the following Monday excluding Public Holidays.
• If a product is out of stock, items will be shipped from the factory in China directly within 2-3 days.
• Shipping charges are calculated based on the weight of the products you are purchasing and your delivery address.
• Shipping Fee Of the United States: Free Shipping 5-7 Days or More (0kg–45kg) —— Free, Standard 2-5 Days (0kg–20kg) —— $12.99 USD, Standard 3-5 Days (21kg–45kg) —— $85.00 USD.
• Shipping Outside Of the United States: Free Shipping 7-12 Days or More (0kg–10kg) —— $49.00 USD, Standard 4-6 Days (21kg–45kg) —— $120.00 USD.

Orthomen.com can be contacted through the following means: The physical address is 6214 Havre Ct Foothill Ranch, CA 92610. The email address is info@orthomen.com. The contact number is (818) 394-8899. Please note that these details are subject to change and it's always best to check the official website for the most current information.

Orthomen knee braces are designed with several key features. They come with ROM hinges that have plug-in flex/ext stops, which allow for extension limitation at 0°, 10°, 20°, 30°, 40°, 45° and flexion limitation at 60°, 75°, 90°. These braces also feature hypoallergenic silicone-grip strap pads for anti-migration, ensuring the brace stays in place during use. Another notable feature is the concentric condyle pads that correspond to bilateral femoral condyles, providing additional comfort and support. These braces are designed to support conditions such as anterior cruciate ligament (ACL) injuries, patella instability, hyperextension, and ligament sprains. They offer shock absorption and adjustable straps for a customized fit. Please note that specific features may vary depending on the type of Orthomen knee brace.

To return a product to Orthomen, the purchase must have been made directly with Orthomen. All returns must be made inside the product's warranty window. The issue must be confirmed with an Orthomen product expert using photos or videos for a refund request to be considered. Shipping charges are non-refundable and customers may be required to pay the cost of the return label and a restocking fee. All purchases have a 30-day return window. The customer is responsible for the return label, Orthomen can issue a label but the cost will be taken out of the reimbursement. An item must first be returned and received before an exchange or refund is processed. If a return is not received by the carrier within 30 days after the request has been approved, the return will be considered delinquent and a refund will not be processed. A return must be authorized by the support team in order to be eligible for a return. Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, the above warranties will not apply. Items not returned in their original packaging and condition will not be eligible for a refund. Any products that may come into contact with bodily fluids are not able to be returned nor refunded when opened due to health risks. Products include but are not limited to bathroom safety, braces, mattresses, pads, cushions, lift transfer chair. Any item that falls under one of these categories will be reviewed using a pre-determined set of formal requests and documentations before having the potential to qualify as returnable. This policy is in place for the health and well being of the employees. All returns MUST have Return Authorization to be credited. Please email at info@orthomen.com to request your Return Authorization (RA#). Cancellations for Orthomen Products can be made if the shipment has not already been processed. To cancel, please contact the customer support ASAP. All requests must be made within 2 hours of placing the order. If an order has been processed, the return process as outlined above will have to be followed. Once the return is verified, Orthomen will issue a credit to the card used for the purchase. It can take up to 4 weeks for the card to be credited by the issuer. Purchases made by check or money order will be issued a check within 30 days. If the item was defective or damaged during shipping, please call immediately at 1-818-394-8899 and arrangements will be made for the item to be replaced or repaired.